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Looking for study guides for Tech and Customer support...
https://forum.dead-donkey.com/viewtopic.php?f=1&t=2978
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Author:  satan [ Thu Feb 19, 2004 7:29 pm ]
Post subject:  Looking for study guides for Tech and Customer support...

Can anyone tell me what jobs will ask me?

Author:  spudthedestroyer [ Thu Feb 19, 2004 7:44 pm ]
Post subject: 

sorry didn't get what your after.

'jobs will ask me' --> what you'll be expected to do on a tech support line? or at a support desk in some building office? Depends on the type of support and for what company. I mean if its a support line, you'll have to understand exactly what products your supporting but beyond that not much. If its an in-person place, probably simple maintainance and repair as well as advice.

That what you were meaning?

Author:  satan [ Thu Feb 19, 2004 7:49 pm ]
Post subject: 

http://www.eacceleration.com

Author:  ohgodnotanotherone [ Thu Feb 19, 2004 7:58 pm ]
Post subject: 

What is your prior experience ?
What is your motivation ?
What are your qualifications ?
And any references ?
What is your sexual orientation ?
What is your penis' Length ?
How do...

No seriously.....if you're asking what questions to expect when you're working there we'll be filling spud's webspace....

A neighbour worked on a help desk once - he went wacko and needed a year off to recouperate....never fully got over it...

Some peolpe in need are quite frustrated already when they come to you for help, and they're all to eager to vent/ pour that anger on you !!!

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